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The phone stopped recognise the headphones

(Topic created on: 08-12-2021 05:37 PM)
278 Views
Zib79
First Poster
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The charger working properly 

2 REPLIES 2
xSteveuk
Mastermind
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Hi,
On the samsung members page
Click on the get help button
And run a diagnostic test

If you having issues
With galaxy buds
Try the link below

https://www.samsung.com/us/support/troubleshooting/TSG01111318/
GalaxyA51user
Voyager
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Try connecting other headphones, maybe the ones you are trying may be broken.