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Original topic:

Terrible battery life after latest update

(Topic created on: 07-08-2020 11:34 AM)
ballaa
First Poster
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Galaxy S10 Series

I had very good battery performance on my S10 (I got it in February) until the latest update got pushed through.  Then suddenly the phone started running very hot and the battery life went to hell.  I mean, really bad - it doesn't even last 3 hours, even when I'm not using it.  This effectively renders the phone unusable.  Any suggestions appreciated

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1 REPLY 1
BandOfBrothers
Superuser II
Superuser II
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Galaxy S10 Series

First thing to try is clear the system cache files by turning the phone Off and then from a set series of button presses clear the system cache @ballaa 

 

If that didn't help then put the phone in Safe Mode which disables downloaded apps but leaves the stock ones working and then see what happens. If the issue stops then one or more of your apps are causing this. Make sure they are updated.

 

Start deleting one at a time until it stops as a process of elimination.

 

As a very last resort back up and remove any relevant Sd card and factory reset.

 

A Samsung Experience Store or Samsung Service Centre can run a diagnostic test.

 

I wish you all the best with this situation. 

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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