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Original topic:

Syncing to one drive

(Topic created on: 12-09-2021 09:04 AM)
Ginsing64
Apprentice
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Galaxy S10 Series
Hi I've deleted a few folders files duplicate videos and files to free up room and remove clutter. However one drive won't sync now. It's telling me the Samsung gallery app is in the recycle bin. However I can't see it there and I can still access it on the home screen. It's doing my head in now.
4 REPLIES 4
LiquidSnake
Big Cheese
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Galaxy S10 Series
I remember this was the exact problem I had on the S8 lol. But I recently upgraded to the S21 and have strangely enough, not faced that issue... Still I would also like to know, how to fix this particular problem 🤔.
BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series

Hi @Ginsing64 

 

From what you write it does appear the link between your OneDrive and the Samsung phone has been interrupted in some way via the cleaning up you've performed.

Before doing anything I would look in any relevant Recycle Bins and restore what you can to see if that helps.

There are some help links via a Google Search to which I'll add some here, although I'd suggest to take a look yourself too.

Samsung-gallery-and-onedrive. 

eu.community.samsung.com/t5/mobile-apps-services/how-to-fix-onedrive-not-syncing-after-samsung-cloud... 

To add before you possibly action anything more aggressive I would suggest to back up your phone's Gallery to another vault such as Dropbox,  just incase anything negative happens which can endanger your photo's on the phone. 

I wish you all the best with this. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

Ginsing64
Apprentice
Options
Galaxy S10 Series
I've restored loads and it's still coming up can't sync everyday. I only need to know which folder they mean. As far as I can see they're all back there
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Members_OtFzJdL
First Poster
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Galaxy S10 Series

I had the same issues, on a S22 Ultra, the only way I found to fix it was doing this and using OneDrive to Sync rather than Gallery :

Members_OtFzJdL_0-1659018743134.png

 

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