08-01-2023 03:42 PM - last edited 08-01-2023 03:42 PM ) in
Galaxy S10 SeriesMy S10e is suddenly reporting it has no signal
I have tried everything to fix the issue. Replaced the SIM and even reset my phone to factory settings etc but it doesn't work. It always has the circle with a line through it on its signal unless I'm right next to a mast and then it shows bars on my phone but trying to make a call displays no network detected.
I don't know if this a signal issue or a SIM card reader issue. I want to try and get my phone repaired as a SIM card repair is £100 which is a lot less than buying a new or used phone of equivalent quality.
Does this sound like a SIM card issue or more something that is not repairable. If I book a SAMSUNG repair on the SIM and that doesn't fix the issue will I still be charged?
10-01-2023 12:49 PM in
Galaxy S10 Series@SwingPusher Out of warranty repairs always result in a charge: Samsung Warranty Information | Register & Check Your Warranty | Samsung UK
Have you contacted your carrier?
Have you tried these steps: What to do when calls disconnect or there’s no network signal on your Galaxy device | Samsung UK?
You can also perform a hardware test in the Members app > Support > Phone diagnostics > SIM card/Mobile network.