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Original topic:

Spotify not playing any music once screen is lock then when i touch screen it plays again

(Topic created on: 09-03-2019 05:30 PM)
chantelle
First Poster
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Galaxy S10 Series

When listening to spotify on my s10+ as soon as I lock my screen with side button plays a little while then minute later it locks properly and doesn't play music until I touch the screen again have gone through all settings can find anything that is stopping it 

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1 Solution


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Solution
Richmar83
Helping Hand
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Galaxy S10 Series

I had the same issue on my S9 following the One UI update. It introduced the sleeping apps function so when screen turned off then it put the app to sleep.

If you go to device care -> battery -> 3 dots top right, then 'sleeping apps' option. Remove spotify from list and all should be good.

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5 REPLIES 5
Solution
Richmar83
Helping Hand
Options
Galaxy S10 Series

I had the same issue on my S9 following the One UI update. It introduced the sleeping apps function so when screen turned off then it put the app to sleep.

If you go to device care -> battery -> 3 dots top right, then 'sleeping apps' option. Remove spotify from list and all should be good.

Fudgy31
Pathfinder
Options
Galaxy S10 Series

i have just checked and spotify was not in the sleeping apps

 

next solution PLEASE

dodgers
First Poster
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Galaxy S10 Series

I had the same issue. Try to go to settings>Apps>spotify>battery>optimise battery usage. Find spotify again and turn the optimising off.

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Yorke101011
First Poster
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Galaxy S10 Series

This Issue doesn't seem to want to go away. I have done 'device optimisation' 'sleeping apps' 'allow background running'but nothing has worked yet.

After my phone is locked spotify will cut off after a short while

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warly
First Poster
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Galaxy S10 Series
After playing my music on Samsung music and turned it off it keeps saying no music playing on the locked screen.
how do I get rid of this.
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