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Original topic:

Smoke coming from Galaxy S10 charging port

(Topic created on: 08/09/20 22:02)
Bradbp1994
First Poster
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Galaxy S10 Series

I have just put my Galaxy S10 on charge and after about five minutes of been on charge smoke started coming out of the charging port luckily i was close by to take it off. I have seen a fair few people who have had the same thing happen which is very worrying, doesn't give me much confidence in the brand.     

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3 REPLIES 3
BandOfBrothers
Superuser I
Superuser I
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Galaxy S10 Series

Were you using an official Samsung Charger @Bradbp1994  ?

 

May i assume it's not had an accidental bump or water damage.

 

Check the port to ensure there's no building up of lint etc in it by using a torch.

 

If it is the Charger then replace it or seek support from a Samsung Experience Store or Samsung Service Centre.

 

I wish you all the best with this situation. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Bradbp1994
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Galaxy S10 Series

Yes it was with an official Samsung charger. The phone has been dropped in the past but has no water damage and the charger port now just looks black and burnt.

Thanks for the reply.  

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BandOfBrothers
Superuser I
Superuser I
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Galaxy S10 Series

Hi @Bradbp1994 

 

"The phone has been dropped in the past "

 

This may have had an impact inside that has just surfaced.

 

A Samsung Experience Store or Samsung Service Centre can take a look but if they deem this as caused by an accidental bump your warranty wouldn't cover a repair unfortunately.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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