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Original topic:

Smoke coming from Galaxy S10 charging port

(Topic created on: 08-09-2020 09:02 PM)
Bradbp1994
First Poster
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Galaxy S10 Series

I have just put my Galaxy S10 on charge and after about five minutes of been on charge smoke started coming out of the charging port luckily i was close by to take it off. I have seen a fair few people who have had the same thing happen which is very worrying, doesn't give me much confidence in the brand.     

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3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series

Were you using an official Samsung Charger @Bradbp1994  ?

 

May i assume it's not had an accidental bump or water damage.

 

Check the port to ensure there's no building up of lint etc in it by using a torch.

 

If it is the Charger then replace it or seek support from a Samsung Experience Store or Samsung Service Centre.

 

I wish you all the best with this situation. 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Bradbp1994
First Poster
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Galaxy S10 Series

Yes it was with an official Samsung charger. The phone has been dropped in the past but has no water damage and the charger port now just looks black and burnt.

Thanks for the reply.  

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BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series

Hi @Bradbp1994 

 

"The phone has been dropped in the past "

 

This may have had an impact inside that has just surfaced.

 

A Samsung Experience Store or Samsung Service Centre can take a look but if they deem this as caused by an accidental bump your warranty wouldn't cover a repair unfortunately.

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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