19-06-2020 02:33 PM - last edited 13-07-2020 08:55 AM
Does anyone recognize this issue?
Since the update of June 13th I've noticed that if I take a picture using 3rd party apps like whatsapp, facebook messenger or snapchat the picture comes out a lot darker then in the frame after focusing.
When you focus on a dark area, brightness is automatically corrected (increased in this case). But when I snap the picture the actual phote that is taken is a lot darker. Almost as if the levels are reset or even darkened.
If I use the Samsung camera all is like before; the picture comes out the same as when focused.
Samsung's (safety) update of July 13th didn't fix it
Solved! Go to Solution.
02-09-2020 09:04 AM in
Facing the same issue in my note 10+ since *****ing 2 months. This is very annoying. What's the use of buying so expensive phone ? Even after the August update this hasn't been solved. SAMSUNG please wake up and fix this immediately
12-09-2020 03:56 AM in
I've been experiencing this problem too. It's very frustrating!
I'm currently outside with plenty of light and the 'dark filter' was applied to my snap after I had just taken a photo.
Although it's bright enough to take a photo without any extra light, I tried turning on the camera light before taking a new snap and although the camera light didn't add any light to the photo itself, it at least stopped the 'dark filter' from being applied to the photo.
Not a fix, but a temporary solution.