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Original topic:

Screen comes on Auto

(Topic created on: 14-01-2022 09:18 AM)
mavic7595
Apprentice
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Galaxy S10 Series
Hi, after the latest Android update for my phone the s20 plus for some unknown reason when the screen dims and goes off the screen auto lights up showing the finger print sensor and doesnt then go off . Any ideas ? I have reset settings but it still does it.

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3 REPLIES 3
Pugs1957
Samsung Maker ★
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Galaxy S10 Series
Hi. Try, settings, biometrics and security ,fingerprints and toggle the fingerprint always on switch.
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mavic7595
Apprentice
Options
Galaxy S10 Series
Thank you for you suggestion. However, I have tried this and no luck the screen comes on again when I press lock screen. Very strange
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Pugs1957
Samsung Maker ★
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Galaxy S10 Series
Dumb question but have you cleared your system cache?
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