I have a new unlocked Samsung S10 and I am having all kinds of connection issues. If anyone can help I'd be very greatful.
Heres the context:
I have connected it to my Huawei b525s-23a mobile router. Its shows a good internet connection but there are very strange issues with the connection. (I am currently connected to the same router on my Lenovo Yoga laptop without issue - I get a very fast connection (50 down/15 up)
I also have a voxi sim with mobile data which worked very well in my Moto G4, decent connection and 4G in my house where I am now.
The S10 has a bevy of specific connection issues
WiFi:
- Instagram and youtube apps work flawlessly
- Internet browsers are useless : sometimes they manage to load a google result but generally return an error about the connection being interrupted or disconnected other websites (clicked through google results) always "time out" in this way - (I've tried samsung internet, Chrome, Firefox, Firefox Focus)
- BeyondPod has managed to update and download podcast feeds but was a bit flakey.
- Spotify wont load the start page
- Whats app often uses mobile data instead of wifi as it says my wifi is not working. but sometimes it doesnt say this.
- google play works fine to download apps and updates
- the Pintrest app works fine.
- whatsapp sends and recieves messages fine.
- google photos loads photos in a blink
On Mobile data:
- Youtube and instagram apps work totally fine.
- Pinterest is not really working,
- Chrome will connect to googe results and google images fine but wont load other web pages.
- Other browsers are much more flakey even at loading goggle results - gernerally they wont.
- whatsapp sends and recieves messages fine
Network connection
- Calls go through fine and when calling I have 4 bars of connection - at other times I have 1 bar.
- Text messages go through fine
- Other apps report network issues (I'm not sure if these are to do with the mobile network or internet usage or what)-
- I cannot register Signal on my phone as it either ownt connect to the network or their web based "human check" times out -
- I cant register with bixby as it says (after spinning its wheel for a long while) it cannot access my network to check my account
Things I have tried (mostly multiple times):
- restarting the phone
- resetting the network settings
- disconnecting the wifi, forgetting the network, restarting
- assigining static ip
- Assiging a static mac address
- Using wifi without the sim
- Using mobile data with the wifi turned off
- clearing my DNS (airplane mode on and off, and using Chrome://)
- probably some other things I've forgotten.
Could it be a antivirus issue? - I havent installed one but the phone has some kind of build in McAffee security that I cant see how to turn off.
I just dont understand it - its driving me crazy TBH