16-02-2021 11:24 AM in
Galaxy S10 SeriesI have a new unlocked Samsung S10 and I am having all kinds of connection issues. If anyone can help I'd be very greatful.
Heres the context:
I have connected it to my Huawei b525s-23a mobile router. Its shows a good internet connection but there are very strange issues with the connection. (I am currently connected to the same router on my Lenovo Yoga laptop without issue - I get a very fast connection (50 down/15 up)
I also have a voxi sim with mobile data which worked very well in my Moto G4, decent connection and 4G in my house where I am now.
The S10 has a bevy of specific connection issues
WiFi:
On Mobile data:
Network connection
Things I have tried (mostly multiple times):
Could it be a antivirus issue? - I havent installed one but the phone has some kind of build in McAffee security that I cant see how to turn off.
I just dont understand it - its driving me crazy TBH
16-02-2021 12:47 PM - last edited 16-02-2021 12:48 PM ) in
Galaxy S10 Series16-02-2021 12:51 PM in
Galaxy S10 Serieshow do i clear the cache? thanks
16-02-2021 12:57 PM in
Galaxy S10 Seriesjust noticed another odd detail - under Sim Card Status it lists the Mobile Network State as disconected - is that normal?
16-02-2021 01:07 PM in
Galaxy S10 SeriesOK I figured our how to wipe the cache partition using these instructions:
It has had no effect.
I'll try a factory reset later when I'm not using my phone.