I purchased the phone June 29th, 2020. Voice messages get left but i dont get notifications until one or two days later. I refresh my voice mail app once a day to make sure a message has not been saved. I googled the problem and found this step. "
INCOMING CALLS AREN'T DIVERTED TO YOUR VOICEMAIL
I went to the 3 dots. I selected settings. In voice mail I have 3 options, service provider, voicemail settings and notifications. Under voice mail settings all is see is Voicemail Number and *86. That does not help answer why it takes sometimes 2 days or more to receive a voice mail, that does not show as vm on the icon. And only after I go into voicemail and do a refresh will one show up. Customer service where i bought phone says i have a lemon and need to buy a new phone. I just bought this June 29th, 2020. I may just have to give up on this phone and go to a Verizon phone and service. Are there any other options to discern why voicemail is not coming in?