Hi, I have had my Samsung S10 for a year now, I bought it used and it is currently on December 2021 update running Android 11, there are no new updates showing on settings.
A new colleague started at my workplace and has the same phone and his has Android 12 update. So now I'm confused why don't I have Android 12. I thought Android 11 was the last update for S10 but seems like I'm wrong and it's probably my phone.
Does anyone know how I can get the Android 12 update please.
Could be as sometimes is the case they could of downloaded the update from a site like Sammobile https://www.sammobile.com/firmwares/archive/ And flashed it using Odin themselves. Have you tried plugging into a PC and running Samsung Smartswitch, that is another way to check for an update if its not available OTA.