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Original topic:

Samsung s10 plus will not charg

(Topic created on: 24-08-2021 08:55 PM)
Greg lake
First Poster
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Galaxy S10 Series

my samsung s10 plus will not charge. i have cleaned the port out, changed the charging wires, rebooted my phone and still no luck. the battery is now dead. any suggestions on how to resolve will be most grateful

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2 REPLIES 2
AndrewL
Moderator
Moderator
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Galaxy S10 Series

@Greg lake : I'm sorry to hear that you're having trouble charging your Galaxy S10+. If you have access to a home computer, can you try connecting the phone to it via USB cable to see you can establish a charge, as this will help to determine if the issue lies with the plug adapter. If you have other compatible cables, give them a try as well. If it remains unresponsive, please reach out to our Help Desk via the link below, and an advisor will be on hand to assist you further, and arrange any necessary repairs. 

https://www.samsung.com/uk/support/contact/

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Pugs1957
Superuser I
Superuser I
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Galaxy S10 Series
If you are able to test on a wireless charger that will help narrow things down. Hope you get to be a Lucky Man 👨
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