20-04-2021 09:46 PM
Hello,
I am writing because i have an issue with my s10 plus.
I put my phone in charge a full night and the morning the phone is not starting.
I didn't have any damage on the screen or battery.
I am not able to start the phone with charger pluged, I also try to charge with a wireless charger but it s not working.
I checked the screen and battery they are working.
I tried a hard reset but nothing can be displayed on the screen
When I connect to my laptop i have a device named Exynos 9820
Thank you for your help.
20-04-2021 11:28 PM
20-04-2021 11:32 PM - last edited 20-04-2021 11:33 PM
Hello Antikythera,
I changed the screen with a new one, and the battery was also changed.
20-04-2021 11:41 PM
21-04-2021 10:15 AM
Hello Antikythera,
I did multiple verification, i put the motherboard of s10 plus on other s10 plus and i had the same result the device is not booting and the screen work well with other s10 plus motherboard.
I think the firmware of my motherboard is down.
thank you
best regards