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Original topic:

Samsung S10+ Phone gone weird

(Topic created on: 06-07-2021 10:43 PM)
Gingerbread_2001
First Poster
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Galaxy S10 Series

Hello,

 

My Samsung S10+ Phone been working perfectly fine no issues, not been dropped or anything like that. It gets looked after very good to be fair however when I got home my phone shown this white block on bottom of the screen and its glitching the phone out is this part of the screen lighting or a software issue? can someone help me please out of my years of having Samsung phones never ever encounted this before.

 

213599681_321260779640284_3287403637800533860_n.jpg

Thanks.

 

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5 REPLIES 5
Steven9761
Helping Hand
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Galaxy S10 Series
Back up, then try a hard reset.
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Gingerbread_2001
First Poster
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Galaxy S10 Series

What if it does not work mate?

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Steven9761
Helping Hand
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Galaxy S10 Series
Keep the backup safe, then. After that, book your phone in for a repair. If you haven't dropped, or otherwise damaged your phone, then I don't think it is component failure (although that is possible). Once you've tried the hard reset, boot the phone up and, if all looks okay, restore your saved backup.
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Gingerbread_2001
First Poster
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Galaxy S10 Series

Hi there,

 

What can cause it though?, if it's not been dropped? 

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Steven9761
Helping Hand
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Galaxy S10 Series
Haven't a clue. The engineers might know.
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