08-03-2019 01:14 PM in
Galaxy S10 SeriesI can't see the Benefits option in the Samsung Members App. Contacted to the tectechnic assistant but they don't know what is going on. They say they are getting complaints from many customers. Anyone got their Buds through the App yet?
Solved! Go to Solution.
12-03-2019 01:53 PM in
Galaxy S10 SeriesFinally received my text and email.
Submitted late Sat night GMT and received today. Very slow process. Demand must be very very high.
13-03-2019 12:24 AM in
Galaxy S10 SeriesHi all great news for me , I have just received the email from support saying my earbud claim is validated and I will receive them in 30 days.
Happy me 👍👍👍👍
13-03-2019 12:30 AM in
Galaxy S10 Series
13-03-2019 06:23 AM in
Galaxy S10 SeriesCongrats. Makes me concerned about my claim though as your claim number is 14k after mine and mine still just says received !
13-03-2019 06:30 AM in
Galaxy S10 Series
@Spirit979 wrote:Congrats. Makes me concerned about my claim though as your claim number is 14k after mine and mine still just says received !
Received this late last night!! After receiving two conformation emails.
13-03-2019 11:50 AM in
Galaxy S10 Series13-03-2019 11:51 AM in
Galaxy S10 Series13-03-2019 11:57 AM in
Galaxy S10 Series
@Hackett wrote:
I'd email support to find out what's going on
I've done that earlier today. The automated reply says they can take up to 48 hours to reply !
13-03-2019 12:00 PM in
Galaxy S10 Series13-03-2019 12:01 PM in
Galaxy S10 Series