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Original topic:

Samsung S10+ Galaxy Buds claim with pre order

(Topic created on: 08-03-2019 02:14 PM)
NRazaPK
Journeyman
Options
Galaxy S10 Series

I can't see the Benefits option in the Samsung Members App. Contacted to the tectechnic assistant but they don't know what is going on. They say they are getting complaints from many customers. Anyone got their Buds through the App yet?

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442 REPLIES 442
LfcLad
Explorer
Options
Galaxy S10 Series

mjtgygmrq3k21.png

 

On a side note, this is the best wallpaper you can have for the s10+. Gotta love Kim. 

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S17
Apprentice
Options
Galaxy S10 Series

I just did mine and mrs claim.  Its working now as postcode finder worked and I got a link to track my progress. Says the customer service team will verify and get back to me within 7 days. Good luck everyone hope it's back on for you all too. Can't wait for mine lol

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Colin19
Troubleshooter
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Galaxy S10 Series

Yes all working fine, just overloaded yesterday/ last night. Hope everyone is enjoying new Phone. 

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mblikys
First Poster
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Galaxy S10 Series

Did they fix it?

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Doncsicso
Journeyman
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Galaxy S10 Series

Yes, it looks all good now. Submitted the order for the buds this morning, went without any issues :smiling-face: and the phone is pretty good I have to say... a nice upgrade from my S7 :smiling-face:

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Colin19
Troubleshooter
Options
Galaxy S10 Series


@mblikys wrote:

Did they fix it?


@mblikys wrote:

Did they fix it?


All fine this morning, no issue. 

Patience is a virtue 👍

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Shanejdavies
First Poster
Options
Galaxy S10 Series

Any choice of colour or do we get what we're given?

 

It'll drive me mad if mine don't match!! Haha

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Colin19
Troubleshooter
Options
Galaxy S10 Series

They are shipping white buds

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lisa121
First Poster
Options
Galaxy S10 Series

That link isn't working. It says page not found. Any idea how to claim the free galaxy buds?

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Conora
First Poster
Options
Galaxy S10 Series

After a lot of trying yesterday I completed the claim form. Was promised an email confirmation and haven't received it. 

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