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Original topic:

Samsung S10+ Galaxy Buds claim with pre order

(Topic created on: 08-03-2019 08:21 PM)
NRazaPK
Journeyman
Options
Galaxy S10 Series

I can't see the Benefits option in the Samsung Members App. Contacted to the tectechnic assistant but they don't know what is going on. They say they are getting complaints from many customers. Anyone got their Buds through the App yet?

442 REPLIES 442
Solution
Philip722
Journeyman
Options
Galaxy S10 Series

Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice   .I hope this helps you all be patient tho very slow

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jackultra
Apprentice
Options
Galaxy S10 Series

went to benefits claim form but then the browser wont open .UK 

Philip722
Journeyman
Options
Galaxy S10 Series
Very slow process kicked me out told me there was maintenance going on just keep refreshing that's all I can say
shrig123
First Poster
Options
Galaxy S10 Series

Same here 🤬

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jackultra
Apprentice
Options
Galaxy S10 Series

went to benefits claim form but then the browser wont open .UK Screenshot_20190308-191028_Chrome.jpg

 

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Jack2221
Apprentice
Options
Galaxy S10 Series

It will load once I deleted and then restored it, then it worked. The pages loaded but kept going on to maintains so am going to try tomorrow

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Philip722
Journeyman
Options
Galaxy S10 Series
It done it on me but it went threw it's a very slow process
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Hitman44
First Poster
Options
Galaxy S10 Series

Hi All,

Same here in Poland get the claim you're buds bit but opened blank page

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Solution
NRazaPK
Journeyman
Options
Galaxy S10 Series

@Philip722 wrote:

Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice   .I hope this helps you all be patient tho very slow


Thank you very much. this worked for me. 

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Leeuk
Explorer
Options
Galaxy S10 Series

Hurray my perseverance paid off! took me about an hour and a half but my claims in lol..

Now when am I getting them as they ain't giving much away apart from it will be looked at within 7 days.. anyways happy to wait there free and my s10 plus will keep me well busy till then 🤗