08-03-2019 02:14 PM in
Galaxy S10 SeriesI can't see the Benefits option in the Samsung Members App. Contacted to the tectechnic assistant but they don't know what is going on. They say they are getting complaints from many customers. Anyone got their Buds through the App yet?
Solved! Go to Solution.
08-03-2019 07:52 PM in
Galaxy S10 SeriesTry this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice .I hope this helps you all be patient tho very slow
08-03-2019 08:56 PM in
Galaxy S10 Series
@Philip722 wrote:Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice .I hope this helps you all be patient tho very slow
Thank you very much. this worked for me.
08-03-2019 02:18 PM in
Galaxy S10 SeriesSame here I can't see the benefits tab or any claim option
08-03-2019 02:35 PM in
Galaxy S10 SeriesI can see it but when I tap to load page up nothing happens
08-03-2019 02:45 PM in
Galaxy S10 Series08-03-2019 02:46 PM in
Galaxy S10 SeriesYes im not the only one!
i cant get support!
08-03-2019 02:50 PM in
Galaxy S10 Series08-03-2019 02:53 PM in
Galaxy S10 SeriesI'm from Ireland too
08-03-2019 02:58 PM in
Galaxy S10 SeriesHi
Same here in UK get the claim you're buds bit but opened blank page !!
08-03-2019 03:02 PM in
Galaxy S10 SeriesIn UK blank screen when accessing free ear bud screen.
08-03-2019 03:09 PM in
Galaxy S10 SeriesAm also getting a blank page
08-03-2019 03:23 PM in
Galaxy S10 SeriesLeaving a note here in case Samsung posts the solution
08-03-2019 03:24 PM in
Galaxy S10 SeriesIreland, no option in Members app. 😞
08-03-2019 03:33 PM in
Galaxy S10 SeriesSame here. From London, page not loading.
08-03-2019 04:18 PM in
Galaxy S10 SeriesFrom Ireland and no benefit claim tab visible... so annoying
08-03-2019 04:21 PM in
Galaxy S10 SeriesIn Ireland too
No option to claim ear buds
09-03-2019 08:22 AM in
Galaxy S10 SeriesDid they fix it?
09-03-2019 08:27 AM in
Galaxy S10 SeriesYes, it looks all good now. Submitted the order for the buds this morning, went without any issues and the phone is pretty good I have to say... a nice upgrade from my S7
09-03-2019 08:33 AM in
Galaxy S10 SeriesAny choice of colour or do we get what we're given?
It'll drive me mad if mine don't match!! Haha
09-03-2019 08:34 AM in
Galaxy S10 SeriesThey are shipping white buds
09-03-2019 08:29 AM in
Galaxy S10 Series08-03-2019 05:55 PM in
Galaxy S10 SeriesNot even showing the buds part now