19-11-2019 07:20 AM in
Does anyone know why payments made on either my Samsung watch our phone do not synchronise together? I made three payments on my watch yesterday, none of those payments show on the Samsung pay application on the phone? I find this really odd. So I tried my phone and my watch does not synchronise to the watch either.
Have tried all the rest methods described by Samsung without any improvements. Would be grateful for any help or advice.
20-11-2019 12:17 PM in
The Watch doesn't sync the details to your phone when making payements as it uses a different payement system to the phone. The watch has a certain number of one off payment 'tokens', which then have to be updated or replaced by syncing back to Samsung Pay on your phone, to be able to continue to use your Watch to make payements.
Hope this helps!
21-11-2019 10:46 AM in
Thanks very much Chris. I find that quite shocking as a solution from Samsung.
There is absolutely no reason why Samsung could not sync any spending on your watch to your phone so you have one place to look for receipts, etc.
I might as well go back to Google Pay then to be honest and dump Samsung pay on it's inadequate ass.