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Original topic:

Samsung Pass not working

(Topic created on: 01/11/19 00:42)
DeadMan813
First Poster
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Galaxy S10 Series

I have the S10+ and Samsung Pass is not recognizing my fingerprint for any app I have connected to it. How can I resolve this issue? I have tried rebooting, updating, clearing caches plus everything else and still no luck.

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BandOfBrothers
Superuser I
Superuser I
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Galaxy S10 Series

Usually clearing everything helps @DeadMan813  which I see you've done.

 

Try purring the phone in Safe Mode which disables the downloaded apps and leaves the stock ones Live and then see what happens just in case some rogue app is causing this.

 

If your not keen on a Factory reset then perhaps a Samsung Experience Store  / Samsung Service Centre can help.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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