Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung internet download icon not showing

(Topic created on: 29-11-2019 05:11 PM)
Chattabob
Explorer
Options
Galaxy S10 Series

After having to factory reset my phone when I download anything via samsung internet I no longer get the flashing downward arrow at the top of the screen. Does anyone know how to reinstate this please

0 Likes
6 REPLIES 6
TessM
Moderator
Moderator
Options
Galaxy S10 Series

Hey @Chattabob ,

 

I would be happy to help 🙂 Can I take your phone model and software version?

0 Likes
Chattabob
Explorer
Options
Galaxy S10 Series
Thanks, its the samsung s10 and its kernal 4.1485.
0 Likes
TessM
Moderator
Moderator
Options
Galaxy S10 Series

You can activate this feature by following these steps:

 

1. Navigate: Settings > Connections > More connection settings.

2. Tap the Download booster switch to turn on or off.

0 Likes
Chattabob
Explorer
Options
Galaxy S10 Series
That didn't work i'm afraid. I have the downloading arrow for play store, it just seems to be samsung internet
0 Likes
TessM
Moderator
Moderator
Options
Galaxy S10 Series

Are you referring to file downloads from the browser @Chattabob ? If so, can you test if this is happening with others (for example Chrome)?

0 Likes
Chattabob
Explorer
Options
Galaxy S10 Series
Yes files from the browser, play store i have the download arrow at the top, just tried google chrome and that has the arrow too. Seems to be isolated to the samsung browser
0 Likes