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Original topic:

Samsung Health app not tracking distance or speed while cycling

(Topic created on: 05/03/21 09:21)
SammyS
First Poster
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Galaxy S10 Series
My health app has stopped tracking distance, speed and exact route when i set a distance target for cycling. It did do this properly and gave me speed and distance updates periodically until recently.
It could be coincidence but it seems to have stopped working since the last system update.
I have checked the settings but I can't see anything obvious that's wrong. Any suggestions?


4 REPLIES 4
Mad-Gilbert
Apprentice
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Galaxy S10 Series
I found that clearing the cache memory in apps worked.. I cleared then turned off and restarted both my phone and watch. This then solved the problem
jimbo03
First Poster
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Galaxy S10 Series
their was a update on app this morning
Uglypills69
First Poster
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Galaxy S10 Series
Iam having same issue,
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Martin_2021
First Poster
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Galaxy S10 Series

I am having same issue as well: no distance when cycling, but the app does count steps, in the same timeframe! A lot... I use iOS app with Galaxy Active watch

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