Hey so I just bought a new never used samsung galaxy s10+ on eBay. Today it arrived and I checked the software and it said its android 11. I researched about this phone before I bought it and i heard it's meant to have Android 12. I already tried clicking software update but it says it's up to date. Anyone know how I can get android 12?
It may never get anything more, depends what version of the phone it is. For example, I bought a new sealed S10 5G last month for a family member, and it turned out to be an Australian phone. It was on Android 9 and had no updates available. Seems Telus in Oz left the phone on its original software and never updated it. I returned the phone and got a different one which is now running Android 12 fine
So I've take a look for you actually you right it should get the android 12 But since you said I didn't got it I think the best thing is to contact Samsung support or something cuz the is no way actually you still got android 11