Samsung Galaxy S10 overheating and battery draining fast

[Alexandru14]

Hello, 6 days ago I bought a new S10 and I saw his battery is draining very fast and is overheating after a while. Yesterday I let it charge on night and from 7 A.M when I unplugged the charger to 10 A.M my battery had lost 5% without WIFI, Mobile Data, Location, etc. beeing on.
I saw on us community they had to contact a Samsung Moderator to resolve the problem.

[IreibeX]

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@Alexandru14 wrote:

Hello, 6 days ago I bought a new S10 and I saw his battery is draining very fast and is overheating after a while. Yesterday I let it charge on night and from 7 A.M when I unplugged the charger to 10 A.M my battery had lost 5% without WIFI, Mobile Data, Location, etc. beeing on.
I saw on us community they had to contact a Samsung Moderator to resolve the problem.

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Switch to safe mode. Does it happen there also ?

[MirceaForce]

what is the solution ?

[carmania]

I'm using the s10e and I have this battery consumption problem. When you get into safe mode, consumption is the same.