26-12-2019 11:42 PM in
Galaxy S10 SeriesHello, 6 days ago I bought a new S10 and I saw his battery is draining very fast and is overheating after a while. Yesterday I let it charge on night and from 7 A.M when I unplugged the charger to 10 A.M my battery had lost 5% without WIFI, Mobile Data, Location, etc. beeing on.
I saw on us community they had to contact a Samsung Moderator to resolve the problem.
27-12-2019 07:09 AM in
Galaxy S10 Series
@Alexandru14 wrote:Hello, 6 days ago I bought a new S10 and I saw his battery is draining very fast and is overheating after a while. Yesterday I let it charge on night and from 7 A.M when I unplugged the charger to 10 A.M my battery had lost 5% without WIFI, Mobile Data, Location, etc. beeing on.
I saw on us community they had to contact a Samsung Moderator to resolve the problem.
Switch to safe mode. Does it happen there also ?
29-12-2019 12:14 AM in
Galaxy S10 Serieswhat is the solution ?
29-12-2019 02:04 PM in
Galaxy S10 SeriesI'm using the s10e and I have this battery consumption problem. When you get into safe mode, consumption is the same.