I just purchased a used Galaxy S10 5G already on android 11 (One UI 3.1), phone's version is SM-G977B. However, when I go to software update on WiFi and tap on "Download and install" nothing happens. Also, no info on previous software versions is seen below.
I would like to know if anyone on this version has received the One UI 4 firmware update, or if there's something I'm doing wrong.( I also hope the seller didn't temper with the firmware).
Any help will be greatly appreciated.
NB- Sorry I'm not very familiar with the Android OS as I'm a long time iPhone user. ☹️
Hi, I just did as you said. Unfortunately, it says device not certified (under play protect certification). What does this mean? Does that mean it was tampered with and I won't get any more updates? Thanks.
Do not update to Android 12, everything is slower, animations are dropping frames, etc. Learn on mistakes of others! Even Google Voice is missing OK/Cancel buttons so language can not be changed!
Hey, I'm having the same issue with the same model SM-G977B, have you gotten it to work for you? It also says that my device is not play protect certified, I tried the whole register your device with the device ID and still nothing on the certification end.
I fixed my issue. Turns out my model was SM-G977N (Korea), you can find this when you go into download mode. So I flashed the Android 12 firmware using ODIN. You can get the firmware using Frija. You would have to enter whatever model number your phone really is and the CSC which you can find in the phones software settings under "Service provider software version" should be the last set of 3 letters in that sequence. Mine was EVR/EVR/SKC. So I entered SKC in Frija. This probably sounds all over the place but I hope this helps.