So its been 4 month since i submitted my clain for a pre-order. I ask for help on the smamsung members app as i had yet to recieve anythinf from them and all i was told was wait it takes time. However in my latest exchange on the smasung members app i was refered to the promotions team and when i contacted they told me that they had sent me an email to change my address in which i not recieve and that i missed the promotion period. After several exhanges with the promostions team i went back the samsung members app for help seeing as the promotion team is unwilling to help only to be bounced back to the promotions team. It seems like this entire promostions is just a joke and then i find out they are running the exact same promotion again.