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Original topic:

Samsung Galaxy Buds Offer for Upgrade customers?

(Topic created on: 22-10-2019 01:45 PM)
Radars2000
First Poster
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‎22-10-2019 01:45 PM in 

Galaxy S10 Series

I recently upgraded to an S10 through Three over the phone so i do not have an invoice or purchase confirmation.

I made a claim for the free buds using my delivery note but have had an email saying this has been rejected. Can anyone advise if his offer not available  to upgrade customers? Or do i need to obtain further documentation from Three?

1 REPLY 1
ChelseaH
Moderator
Moderator
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‎22-10-2019 04:50 PM in 

Galaxy S10 Series

If you contact Three directly, they will more than likely provide you with an invoice that would be accepted by the Samsung team.

 

You can see the Terms and Conditions for the offer here > https://www.samsung.com/uk/galaxy-buds-offer/ so you can check your full eligiblity :smiling-face: