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Original topic:

Samsung Dex Installer Crashing/does not open

(Topic created on: 21-10-2020 12:24 PM)
rmendez
First Poster
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Galaxy S10 Series

Here's what I've done and what's going on when I try to install Samsung Dex in my Laptop (runs Windows 10):

  1. Downloaded and installed SAMSUNG_USB_Driver_for_Mobile_Phones (they weren't installed originally)
  2. Restarted my laptop
  3. Ensured to have the latest updates in my Windows 10 Laptop and my S10 Phone
  4. Downloaded SamsungDeXSetupWin.exe to laptop
  5. Clicked on the .exe file to open
  6. Install seemingly starts, but stops (crashes) almost immediately.  Nothing happens.
  7. Tried opening the .exe file as an Administrator a dialog box pops up asking if I'll allow the app to make changes to my computer.  (off course I clicked "Yes")
  8. Install seemingly starts, but stops (crashes) almost immediately.  Nothing happens.

The app installed in my HP Desktop, no problem, and works very well with my S10.

 

Please tell why this happens with my laptop and/or how to fix it.  I need this app in my laptop.

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1 REPLY 1
jimbobjimbob
Journeyman
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Galaxy S10 Series
wilst there is a program for that .it is ment for wen your desktop is not around
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