18-07-2020 09:38 PM - last edited 18-07-2020 09:38 PM
I've had my S10e for about a year from new. At no point has wi-fi calling worked - it is a problem with the phone as i've tested my sim in another s10e and wifi calling does work.
I've done the usual stuff - factory reset and downloaded all the samsung updates. Makes no difference.
Any ideas other than raising a warranty claim?
It isnt a carrier / sim card problem, I have tried the sim in another phone (S10) and Wi-Fi calling works fine.
I have the S10e model SM-G9700 - is anyone aware if this model doenst support wi-fi calling in the UK? I beleive its the South East Asia model of the phone