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Original topic:

S10e Microphone garbled

(Topic created on: 22-07-2020 10:21 PM)
tim_S10e
First Poster
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Galaxy S10 Series

So Annoying... 

tested using office voicemail in Speakerphone mode:

Phone inches away sounds ok (not good)

phone a couple of feet away, audio is muffled and breaks up. Turning head away from directly facing phone words are not distinguishable.

Tried different phone app

Tried disabling google assistant

tried wifi / cellular calls

All bad

 

Tried audio recording app, sounds great

0 Likes
1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series

I can see why you would be unimpressed with this @tim_S10e 

 

Perhaps go over to your dial pad and type in *#0*#, this will bring up a number of tests.

 

Check the ports fkr any build up of debris.

 

A Samsung Experience Store or Samsung Service Centre can run a diagnostic test.

 

I wish you all the best with this situation. 

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Current Phone > Samsung Z Fold³ 5G.