22-01-202008:02 AM - last edited 22-01-202008:57 AM
Since about mid-January 2020, I am suddenly unable to use any apps that require data on my S10e. The apps open but won't load.
Whatsapp: I don't receive messages unless I open the app. Facebook: Timeline won't load Twitter: timeline won't load (although I get notifications). I tried re-installing it, but now I cannot even log-in
Twitch: opening screen won't load
Internet: some pages don't load occasionally
Instagram: Timeline won't update
email: most of the time does work YouTube: does work
All these problems do not exist on Wi-fi.
I have tried: - Re-installing apps
- Soft resetting
- Taking out my sim card and putting it back in
- Cleaning the apps on my phone :edit:
- Clear cache - tried in safe mode - Network setting reset - Hard reset
Is anyone else having these problems? And how did you fix it? I would really like to avoid master-resetting it. I contacted my provider and it is not them.