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Original topic:

S10+ WiFi Issues

(Topic created on: 15-08-2020 07:57 PM)
neilParham
First Poster
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Galaxy S10 Series

My wife and I have S10+ phones and hers has had WiFi issues since we got them. It works most of the time but sometimes her phone just won't load a page or submit a form in an app. Turn off the WiFi and it's fine. My phone works fine at the same time and I have a tablet and it's fine. 

 

I have tried clearing the cache, resetting her WiFi settings, messing with the setting on our router, and hard resetting her phone. I think I have tried everything except factory resetting her phone. 

 

Any advice here? Does it sound like a hardware issue? Since my S10+ has never had these issues and we live in the same house. 

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series

A factory reset may help @neilParham 

 

Also a Samsung Experience Store or Samsung Service Centre can run a diagnostic test.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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