Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

S10 Wifi calling in 1 bar area

(Topic created on: 07-08-2019 05:18 PM)
battat
First Poster
Options

Hi everyone,

 

I have very poor reception downstairs in my house, the phone shows it as 1 bar but I cannot make/receive calls or use data. I have Wifi calling switched on but it doesn't seem to detect that the 1 bar is not good enough and therefore does not switch itself on.

 

Wifi calling does work when I put my phone on flight mode and turn on wifi

Wifi calling also works for a short while just after restarting my phone then it switches itself off

 

Leaving aeroplane mode on is not ideal as I will forget it on when I leave the house and not have wifi

 

Is there a solution? 

My phone is a Galaxy S10 updated to the latest firmware (the July patch)

 

Thank you

0 Likes
6 REPLIES 6
BandOfBrothers
Samsung Members Star ★★
Options

Calling Over Wifi would only kick in if the phone couldn't make a call using network signal @battat 

 

The ways I'm aware of to override this is what your currently doing.

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

battat
First Poster
Options

yeah exactly, the issue is that the phone is not detecting that it can't make a call using the network signal because its so low. When I try to make a call, nothing happens it just tries to connect for 30seconds then stops.

 

I guess there arn't any solutions currently. Thanks for the response.

0 Likes
doesitmatter
Voyager
Options

In your settings in the dialer make sure that WiFi Preferred is selected. If it is not, even at 1 bar WiFi Calling may not kick in as you're telling the device to stay on mobile.

battat
First Poster
Options

Screenshot_20190807-170400_Phone.jpg

I can't find that option. Is this what you're referring to? If so, it's already enabled. If not, can you direct me to where I can find it please. Thank you

0 Likes
doesitmatter
Voyager
Options

Your settings look a bit different then mine, maybe because I'm using 2 sims in mine. Mine says Wifi preferred.

0 Likes
Chloe1990
First Poster
Options

I had the same problem so turned my mobile data off when in my house and wifi calling works all the time now.

0 Likes