04-08-2019 01:21 AM in
Hi everyone,
I have very poor reception downstairs in my house, the phone shows it as 1 bar but I cannot make/receive calls or use data. I have Wifi calling switched on but it doesn't seem to detect that the 1 bar is not good enough and therefore does not switch itself on.
Wifi calling does work when I put my phone on flight mode and turn on wifi
Wifi calling also works for a short while just after restarting my phone then it switches itself off
Leaving aeroplane mode on is not ideal as I will forget it on when I leave the house and not have wifi
Is there a solution?
My phone is a Galaxy S10 updated to the latest firmware (the July patch)
Thank you
04-08-2019 06:07 AM in
Calling Over Wifi would only kick in if the phone couldn't make a call using network signal @battat
The ways I'm aware of to override this is what your currently doing.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-08-2019 10:36 PM in
yeah exactly, the issue is that the phone is not detecting that it can't make a call using the network signal because its so low. When I try to make a call, nothing happens it just tries to connect for 30seconds then stops.
I guess there arn't any solutions currently. Thanks for the response.
07-08-2019 12:40 PM in
In your settings in the dialer make sure that WiFi Preferred is selected. If it is not, even at 1 bar WiFi Calling may not kick in as you're telling the device to stay on mobile.
07-08-2019 05:18 PM in
I can't find that option. Is this what you're referring to? If so, it's already enabled. If not, can you direct me to where I can find it please. Thank you
08-08-2019 10:25 PM in
Your settings look a bit different then mine, maybe because I'm using 2 sims in mine. Mine says Wifi preferred.
22-01-2020 09:21 AM in
I had the same problem so turned my mobile data off when in my house and wifi calling works all the time now.