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Original topic:

S10+ WhatsApp Video Quality

(Topic created on: 29-03-2019 03:39 PM)
JimmyAmigo
Pioneer
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Galaxy S10 Series

I've noticed that when filming video using then native camera app then sharing that video in a WhatsApp convo the quality is potato quality. I'm sure it was never this reduced on my S9+ ... Anyone else having this problem??

11 REPLIES 11
ByronB
First Poster
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Galaxy S10 Series

@JimmyAmigo wrote:

I've noticed that when filming video using then native camera app then sharing that video in a WhatsApp convo the quality is potato quality. I'm sure it was never this reduced on my S9+ ... Anyone else having this problem??

 

I'm having the exact same problem. I also came from a S9+ which didn't have this issue.


 

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JimmyAmigo
Pioneer
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Galaxy S10 Series

@ByronB wrote:

@JimmyAmigo wrote:

I've noticed that when filming video using then native camera app then sharing that video in a WhatsApp convo the quality is potato quality. I'm sure it was never this reduced on my S9+ ... Anyone else having this problem??

 

I'm having the exact same problem. I also came from a S9+ which didn't have this issue.


 


How depressing! Is this a WhatsApp issue or Samsung ?

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Slavo81
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Galaxy S10 Series

Had the same issue, turn off HDR10+ off in camera settings 

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S10P1
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Galaxy S10 Series

Have the same issue. The video quality that is recorded in WhatsApp is very poor. Using 10s+.  HDR10+ is turned off and still an issue.

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AndrewL
Moderator
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Galaxy S10 Series
When you upload a video to Whatsapp it compresses it, and I believe this goes for all files above 16MB. With this in mind, when capturing videos intended for Whatsapp, please reduce the resolution to keep the file size down, or use third party compression software to meet their upload criteria. Apologies for any inconvenience this may cause you.
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Adhdz451
Apprentice
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Galaxy S10 Series
Hey I found out that if you go to settings and click on screen size for applicstions, change for example Whatsapp and insta instead of full screen change it to automatic and quality will improve. Insta stories look waaaaay better and whatsapp a Little better.
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efthimiz
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Galaxy S10 Series

I've been having the same exact issue for the past 4 months on my Note 10+. What's the solution to this???

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efthimiz
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Galaxy S10 Series
this did not fix the problem.
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AngBerryman
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Galaxy S10 Series
I have the same issue, did you find out how to fix this problem??
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