11-03-2019 03:38 PM in
Galaxy S10 SeriesHey,
Has anyone else noticed that the fingerprint scanner is clearly visibile when outside in sunlight. I mean at first I just glimpsed it with a blue background but if you go onto white ( what I'm typing on now) there's just a rectangle in the lower third of the screen. Check it out and see if it's on other models too. Hoping it's just a one off case and replacement won't be like this .
Model is prism green S10 128GB
Peace out.
05-10-2020 08:55 AM in
Galaxy S10 SeriesSamsung should sort this out.. I have note 10 plus.. Its not a cheap phone that we can tolerate this sort of issue.. I have same issue, just saw that 2 days ago, I visited the shop from where I bought mine and its still under warranty so they have asked me to send it back to Samsung but I am still thinking as I can't stay without phone and not sure if they can lend me any loan phone to use for couple of week while they test it..
Anyone else has sent their phone and get this fixed or its just waste of time???
10-10-2020 11:08 AM in
Galaxy S10 Series10-10-2020 02:40 PM - last edited 10-10-2020 02:41 PM ) in
Galaxy S10 SeriesI don't have this issue on my Sim free S10+. I would disagree with Samsung when they say it's not a defect! If it was normal then surely it would be on all of them?