I've merged your threads together as they're similar and have the same answer.
In-box contents of an S10|S10+ are:
The screen protector is already preinstalled on the device.
no cover but protetive film is fixed in my S10. Its just a thin film like the type which were there before the tempered glass came. It will protect the screen from scratches BUT not from any drops.
The Samsung website did state the S10 plus came with a clear case and screen protector but mine didn't have the case and the screen protector was so badly aligned I had to remove it.
Went on the online chat feature and after waiting for 36 positions in the queue, Maria told me the phone doesn't come with a case?
Why show it and list it while on pre order and then not supply it? Clearly 900 quid on a phone isn't enough to include what was promised!
Tempered glass works I just put on the phone here and I put it on top of the screen protector film but I dont use fingerprint scanner so its ok. It works fine including the selfie camera. There is also a setting in display to activate sensitive touch if you use a screen protector