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Original topic:

S10|S10+ Case & Screen Protector?

(Topic created on: 11-03-2019 09:57 AM)
Pryan12
Explorer
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Galaxy S10 Series

Does this phone come with a free case as some people have suggested 

24 REPLIES 24
Solution
stevecoo
Journeyman
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Galaxy S10 Series

I just got my S10 plus I thought it came with a screen protector  and case or have I got it wrong ?

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AntS
Moderator
Moderator
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Galaxy S10 Series

Hi guys! 

 

I've merged your threads together as they're similar and have the same answer.

 

In-box contents of an S10|S10+ are:

 

  • Samsung Galaxy S10 (or S10+) handset with embedded battery
  • USB-C cable
  • Charger
  • SIM tool
  • USB On-The-Go (OTG) connector
  • AKG earphones
  • Quick start guide
  • Clear protective cover
  • Protective film

The screen protector is already preinstalled on the device.

Dondonuk
Apprentice
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Galaxy S10 Series

No protective cover in my box

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Balddevil
Journeyman
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Galaxy S10 Series
It’s already fitted to the device, unless it’s the 10e, then it doesn’t come with one.
AKFIN
Pioneer
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Galaxy S10 Series

no cover but protetive film is fixed in my S10. Its just a thin film like the type which were there before the tempered glass came. It will protect the screen from scratches BUT not from any drops.

BigDave1
Journeyman
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Galaxy S10 Series

The Samsung website did state the S10 plus came with a clear case and screen protector but mine didn't have the case and the screen protector was so badly aligned I had to remove it.

Went on the online chat feature and after waiting for 36 positions in the queue, Maria told me the phone doesn't come with a case? 

Why show it and list it while on pre order and then not supply it? Clearly 900 quid on a phone isn't enough to include what was promised! 

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Philip722
Journeyman
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Galaxy S10 Series
Because the phone is full touch tempered glass won't work
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BigDave1
Journeyman
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Galaxy S10 Series

Meaning what? 

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AKFIN
Pioneer
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Galaxy S10 Series

Tempered glass works I just put on the phone here and I put it on top of the screen protector film but I dont use fingerprint scanner so its ok. It works fine including the selfie camera. There is also a setting in display to activate sensitive touch if you use a screen protector

 

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