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Original topic:

S10 plus screen showing square path on LHS like the fingerprint scanner in bright light

(Topic created on: 03-11-2019 11:17 AM)
KL91
First Poster
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Hi,

 

I have notived my samsung s10 plus has a small square patch on the screen on the LHS. I have notived people talking about seeing the fingerprint scanner in bright light outdoors. This looks exactly like that but in the middle to the left. It is as if something behind the screen in the phone is showing through. It is quite faint but clearly there and shows up even when im indoors. This is only visible on a white background, like when on google chrome or something. If you arent looking for it you probably wont see it. I tried to take a picture but its not very clear. 

 

Has anyone else seen this? I have had my phone for quite a while now and I really like it. Bit dissapointed to have noticed this now. Is there even a fix or is this part of the design?

 

Thanks

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AndrewL
Moderator
Moderator
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@KL91: If you dial *#0*# into your telephone keypad and select Red, Green and Blue from the series of grey tiles, is the issue visible in any of these tests? If so then I recommend visiting a Samsung Support Centre where an engineer can inspect the device for you. To find your nearest one please check the link below, select 'Mobile Device' and enter your post code.

http://www.samsung.com/uk/support/servicelocation/

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