Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

S10 plus screen showing square path on LHS like the fingerprint scanner in bright light

(Topic created on: 03/11/19 09:07)
KL91
New Member
Options
Galaxy S10 Series

Hi,

 

I have notived my samsung s10 plus has a small square patch on the screen on the LHS. I have notived people talking about seeing the fingerprint scanner in bright light outdoors. This looks exactly like that but in the middle to the left. It is as if something behind the screen in the phone is showing through. It is quite faint but clearly there and shows up even when im indoors. This is only visible on a white background, like when on google chrome or something. If you arent looking for it you probably wont see it. I tried to take a picture but its not very clear. 

 

Has anyone else seen this? I have had my phone for quite a while now and I really like it. Bit dissapointed to have noticed this now. Is there even a fix or is this part of the design?

 

Thanks

0 Likes
Reply
1 REPLY 1
AndrewL
Moderator
Moderator
Options
Galaxy S10 Series
@KL91: If you dial *#0*# into your telephone keypad and select Red, Green and Blue from the series of grey tiles, is the issue visible in any of these tests? If so then I recommend visiting a Samsung Support Centre where an engineer can inspect the device for you. To find your nearest one please check the link below, select 'Mobile Device' and enter your post code.

http://www.samsung.com/uk/support/servicelocation/


0 Likes
Reply