s10 plus how update

[nikolozas]

hi i have s10 plus i live in georgia tbilisi so
1st problem is my phone says you are in russian  region but im not in russia
2d problem i cant recive update normaly last update i get from canada via vpn today i try germany eu countryes some and cant get one ui2
3d problem i cant add galaxy buds and watch to my products it says device was buy outside usa i dont know wtf is this but i cant add to my devices  and also samsung members app i have 3x for eu witch app i need to get i dont know 😞 samsung support dont care they dont answer me in georgia tbilisi samsung is 0 there is no official i guess also
plz help me

[IreibeX]

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@nikolozas wrote:

hi i have s10 plus i live in georgia tbilisi so
1st problem is my phone says you are in russian  region but im not in russia
2d problem i cant recive update normaly last update i get from canada via vpn today i try germany eu countryes some and cant get one ui2

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You'll have to configure the phone according to the SIM. Normally that's automatically done when you first use it. If not, you can try to repeat it : switch off, remove sim, start up, do a factory reset, switch off, insert sim, start up, when asked agree to customization suitable for sim, proceed with installation

[nikolozas]

for update ok i get but i have 2 samsung members app so why idk 1 and second i cant  add my samsung devices to samsung members app there i try many things but i cant add this to my members app :x

[IreibeX]

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@nikolozas wrote:

for update ok i get but i have 2 samsung members app so why idk 1 and second i cant  add my samsung devices to samsung members app there i try many things but i cant add this to my members app :x

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Do you have a valid samsung account ? Are you logged into this account on your device ?

https://www.samsung.com/ie/support/mobile-devices/how-do-i-set-up-or-log-into-my-samsung-account-on-...

The device should be added automatically to the members app.