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Original topic:

S10 plus getting hot

(Topic created on: 09/03/19 11:42)
Simbcfc1
Explorer
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Galaxy S10 Series

Hi

My s10 plus is getting very hot when using it and charging it , 

Is anyone else having this issue? 

I'm sure the metal sides are not helping either conducting heat 

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Simbcfc1
Explorer
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Galaxy S10 Series
I have updated the software before anyone asks ...
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LfcLad
Explorer
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Galaxy S10 Series

Every phone is like that. You're causing heat by using it and you're causing heat by charging it. Do both together and guess what... you cause more heat. 

 

My s8 was the same. If I use wireless charging on my tablet and use it at the same time, within an hour I'm unable to touch the back of it cause it's that's hot (have done this a few times by forgetting about it, try not to do it because it can't be good for it).

 

Let your phone charge for a bit without using it, do something else then when you do go to use it, take it off the charger. 

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Simbcfc1
Explorer
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Galaxy S10 Series

Mate is burning my hand 

This is not right and I've never had a Samsung that gets this hot , I've had every model 

Simbcfc1
Explorer
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Galaxy S10 Series

It getting hot when off the charger too to be clear...

LfcLad
Explorer
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Galaxy S10 Series

Ah sorry, you didn't say that. 

 

What are you using it for when it gets hot? Normal usage or pushing the boundaries?

 

Best solution? Pour some oil on it and cook yourself a fry 😛 

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Simbcfc1
Explorer
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Galaxy S10 Series

Just normal usage , browsing, Facebook etc

Nothing too intensive 

JTC
New Member
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Galaxy S10 Series

This is worrying! 

Please keep us informed of the outcome. 

ChrisM
Moderator
Moderator
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Galaxy S10 Series

Hi @Simbcfc1.

 

As has been mentioned, it is normal for your device to generate some heat whilst in use or charging, particularly if you're doing both things at once. Have a look at this FAQ. However, as you’re having particular concerns, we’d be happy to get someone to call you to look into this. We've sent you a PM.

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Reh381
Apprentice
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Galaxy S10 Series

I'm having the same issue to the point I have to change hands  and i barely use mine  

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