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Original topic:

S10+ led view cover no longer working after update

(Topic created on: 31-01-2020 07:52 AM)
Guji
Apprentice
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Galaxy S10 Series

I purchased the s10+ on pre order and purchased the LED view wallet cover also at the same time. After the January update, it has stopped working. I have messaged Samsung on twitter and live chat and they gave me loads of steps to follow with the final one being to factory reset my device. They then concluded that the update has made the cover stop working but have not provided me with a solution for this problem. 

 

When I put the cover on I get the notification "congratulations on your new cover" and the "LED icon editor" app also appears. Literally everything on the device is the same but The LED notifications no longer appear on the cover.

 

Is anyone else having the same issue and found a resolution yet? I must say I'm very disappointed that I have the 1tb version and bought the most expensive Samsung cover which has stopped working as a result of their update and now not getting any help regarding my problem. 

70 REPLIES 70
Members_5eahAqo
First Poster
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Galaxy S10 Series

It worked, THANK YOU SO MUCH, you fixed my cover!

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