I have my S10 for over a year now and the last 10 days it heats up way more than usual and, worst of all, drains the battery too fast, maybe 1% per 1 or 2 minutes. The heat rises and the battery drops even when I just scroll throught homescreens, when I change settings and other simple tasks like these. I did not install any new apps lately. I have performed a factory reset and wiped cache.
Is it possible tht it's due to a hardware problem? Thanks.
Solved! Go to Solution.
since you've done the factory data reset already
please contact Samsung Support to arrange a repair of your phone, assuming you are using the official charger