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Original topic:

S10 heats up and drains battery too fast

(Topic created on: 10/05/20 19:28)
Voodooman
Explorer
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Galaxy S10 Series

I have my S10 for over a year now and the last 10 days it heats up way more than usual and, worst of all, drains the battery too fast, maybe 1% per 1 or 2 minutes. The heat rises and the battery drops even when I just scroll throught homescreens, when I change settings and other simple tasks like these. I did not install any new apps lately. I have performed a factory reset and wiped cache. 

Is it possible tht it's due to a hardware problem? Thanks.

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blueberry_cheesecake
Troubleshooter
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Galaxy S10 Series

hi @Voodooman 

 

since you've done the factory data reset already

 

please contact Samsung Support to arrange a repair of your phone, assuming you are using the official charger

 

thanks ☺

 


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Voodooman
Explorer
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Galaxy S10 Series
I removed my SIM card and my SD card (an 8-month old Samsung Evbo 128GB plus) and the drain and the heat are much less intensive. Would you thing that one of them could be responsible? Thanks!
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