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Original topic:

S10 - google apps not updating and installing

(Topic created on: 10-10-2019 12:32 AM)
blenky
Helping Hand
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Galaxy S10 Series

For the last week or so I have been having issues where apps are not updating or installing via Google Play Store.  The update\install downloads to anything from 35-100% and just stall.  I had 42 apps requiring update.

 

Apps are fine updated\installed via Samsung Store.

 

I have done all the troubleshooting suggested by both Samsung and Google.   Nothing worked.

 

In the end I did a factory reset.  After doing a restore of a backup all apps reinstalled and all updated correctly.  However some apps were missing and I'm still having issues when I try to install.  Again it will get to anything from 35-100% downloaded and then just stop.  Occasionally an app will eventually install a few hours later.

 

Anyone else seen this recently?

 

 

40 REPLIES 40
ArpitGautam
First Poster
Options
Galaxy S10 Series

I have the same problem with my S10. It is been a month now. I tried everything. Samsung support wants me to take it to a service center. Seriously with same money I could have bought an iPhone. 😞

This is so frustrating.

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