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S10 Free Ear Bud Offer

(Topic created on: 03-05-2020 11:12 AM)
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Bornblue87
First Poster
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I bought the new S10 last year and it came with a free earbud offer which I successfully registered for. I have received an email a while ago saying they have been dispatched but i have not received any thing. When i called the courier they advised they could not tell me anything about them and i had to contact the sender. I just need to know how I go about sorting this as it was so many months ago I have now moved house but the earbuds have still not been delivered to the old house..

 

Many thanks

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2 REPLIES 2
Edgie70
Troubleshooter
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Need to email Samsung 

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Alpha07
Voyager
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Similar thing happened to me with a similar offer, however I can confirm it takes an abnormally long time to deliver. For me, it came with a free smartwatch and wireless charger. I got my smartwatch about 2 months after I got my smartphone, and the wireless charger took another month.

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