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Original topic:

S10+ doesn't play 4k YouTube videos

(Topic created on: 15-06-2019 11:10 PM)
AlexisTsio
Apprentice
Options
Galaxy S10 Series

Why can not I watch YouTube in 4k or 2k on my new s10+? I have screen on wqhd+ and video enhander on. I see them on 1080. 

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19 REPLIES 19
Solution
Ghostrider_79
Journeyman
Options
Galaxy S10 Series

I believe if your watching thro app they have taken the feature out you have to go to the 3 dots at top right then click quality and scroll to 1440 4k if they have uploaded for 4k viewing hope this helps 

View solution in context

SithLord
Voyager
Options
Galaxy S10 Series

Because, simply put.

It's not a 4k screen.

 

Maximum YouTube will display for S10 series is 1440p60 HDR.

I believe only the Sony phones can currently play the 2160p60 HDR streams 

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BizDevHero
Student
Options
Galaxy S10 Series

If it is not a 4k Screen, then why does it shoot video in 4K and when you play it back, it plays back ... also in 4K. 

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SithLord
Voyager
Options
Galaxy S10 Series

Because the camera can record 4k video.

Camera resolution is not linked to display resolution. 

And it doesn't play it back in 4k, it plays it back at approximately 80% size.

The maximum that YouTube will show is 1440p videos as only mobile devices with 4k displays will get the 2160p option in the app.

At the moment I believe the only mobiles with the 4k YouTube option are the Sony Xperia phones.

 

The exact resolution of S10 is 3040x1440 which makes the S10 a 3k device.

BizDevHero
Student
Options
Galaxy S10 Series

I'm stumped ... my device plays 2160 just fine on Youtube ... Here is a screen shot. But yes, makes sense about the camera not being linked to the video playback of course. Screenshot_20190615-175100_Samsung Internet.jpg

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SithLord
Voyager
Options
Galaxy S10 Series

Try in the app, browser based YouTube doesn't recognise display specs

SithLord
Voyager
Options
Galaxy S10 Series

You'll also notice, because the browser based YouTube doesn't recognise display specs, you'll never get the hdr version of videos.Screenshot_20190615-215907_Chrome.jpg

 

Screenshot_20190615-220049_YouTube.jpg

 

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SithLord
Voyager
Options
Galaxy S10 Series

However, on a device with the 4k display, the app will show a 4k option of 2160p.Screenshot_20190615-220651.png

 

 

On the S10, and any HDR screened device.

It will ALWAYS look better in the app on max resolution in HDR, using browser for a 2160p stream that doesn't fit 1:1 and non HDR, is not beneficial at all

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StellarTraveler
Helping Hand
Options
Galaxy S10 Series

Well spoken.

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