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Original topic:

S10+ Android 10 update slow download

(Topic created on: 20/12/19 23:03)
itsphobia
Apprentice
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Galaxy S10 Series

Hello,

 

I've got a problem with downloading latest software update. It's been downloading all day. Literally ALL DAY.

And it's just got over the half. Friends who also have the same device downloaded and updated successfully within 10 minutes.

Changing from Wi-Fi to mobile data did not change anything. Still slow. Never had a problem with previous updates...

1 ACCEPTED SOLUTION
Solution
Kamsung
Navigator
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Galaxy S10 Series

Found a solution. 

Run through a vpn. 

Downloaded supervpn which is free. Run it. The download was done for the firmware update within 2mins. 

I'm on EE. Solution worked for my wife's and 2 of my brothers too. 

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56 REPLIES 56
del180
New Member
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Galaxy S10 Series

Weirdly enough my paid nordvpn didn’t make any difference but supervpn worked a treat, thanks

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Pheeal
Observer
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Galaxy S10 Series

Kamsung's solution to use SuperVPN fixed my "slow" update.  It had been downloading over corporate WiFi 300Mbps+ and 4G from about 10:00 this morning and got no further than maybe 10%.  It was still reporting that it would take approx another 18 hours to complete.

Switched to using SuperVPN and it has finished downloading in under 5 minutes.  Thanks - I can now enjoy the rest of my day.

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FlorieJoy
Samsung Helper
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Galaxy S10 Series
Great advice thank you
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waniakay_90
Observer
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Galaxy S10 Series

Thankyou for the updates.. Looking forward to learn new things on your side.

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Farhan_N03
New Member
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Galaxy S10 Series

Thanks a lot bruh. That really helped me with my Samsung Galaxy S10

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Tubzconnor
First Poster
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Galaxy S10 Series

I'm with ee and having the same problem. I'ts not taken this long before 

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kox74
First Poster
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Galaxy S10 Series

I've got the same issue with my ee S10 + been downloading the update for 12 hours now and 47 minutes to go 

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itsphobia
Apprentice
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Galaxy S10 Series

Yes, the update was initiated automatically by my phone at night.

itsphobia
Apprentice
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Galaxy S10 Series

Mod: I have accepted one of the answers as a solution by accident. Please change it.

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itsphobia
Apprentice
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Galaxy S10 Series
Same here. Also EE customer.
The update was completed overnight. I have no idea how long it actually took to download. Did not install it yet. Will do when I'll get back home.
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Sert
New Member
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Galaxy S10 Series

I'm also having the same issue.. did you manage to find a fix ? or are we just going to have to wait it out 

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Tubzconnor
First Poster
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Galaxy S10 Series

Mines still got over 2 hours and the bar hasn't moved much 🤦🏻‍♀️

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Jays10
First Poster
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Galaxy S10 Series
I have the same problem on my and my wife's s10 from EE. I've searched high and low and cant find a solution why it's at 10hr+ for the update. I have 200mbp download. Need to post this on Twitter.
G973FXXU3BSKO that's the update
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mashton
Apprentice
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Galaxy S10 Series

I used my vpn...and it went through in 2 minutes.

i am with EE too - amazing their tech team have no idea of this work around....YET, they told me it was a "known fault"

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Stuartb1
First Poster
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Galaxy S10 Series
Magic mate...cheers