25-07-2019 11:20 PM in
Galaxy S10 SeriesI updated the firmware S10 5G yesterday and I stopped working fast charging. (It's not a matter of charging, I tried something else) sometimes it does and not work sometime
26-07-2019 05:28 AM in
Galaxy S10 SeriesCan you clarify have you used another Samsung Charger that has fast charging capabilities ?
Can you try a wireless fast charger.
Sometimes a soft reboot by turning the phone Off and On helps.
As a last resort back up and remove any Sd card and factory reset.
A Samsung Service Centre or Samsung Experience Store can run a diagnostic test on the phone.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.