S10 5G when paired with Bose NC700 won't stop beeping!

[TK27]

Hello,

When paired with the Bose NC 700 bluetooth headphones, if the S10 5G recieves a What's App notification, it DOES NOT stop beeping (the same sound as the notification made). The only way I've discovered to stop the quite loud beeping is to restart the phone. Unpairing the headphones and turning  bluetooth off and on doesn't work.

I initially thought the sound was coming from the headphone but it's defintely coming from the phone. 

This happens every time so it makes using the pair impossible.

Any help or idea when a fix will be in place would be much appreciated.

Thanks

Tom 

[Lykia]

Hi could you try this please ?:
Settings》General Management》Reset》Reset Network Settings.

[TK27]

Thanks. That has worked!

[TK27]

Hi 

I'm afraid the same problem has returned.

Any idea what could be causing this?

Thanks 

[tmejiaqu]

Hi, same issue here. Ive switched the assistent of the bose NC700 from its own assitent, to the mobile assistent from the configuration in Bose music app (settings - Voice assistant - Device assistant) there has been like a week without hearing the annoying beep from the phone. By the way, my device is a note 10+

[rturnr3434234]

massive thread here about the issue: https://community.bose.com/t5/Around-On-Ear-Headphones/Noise-Cancelling-700-Firmware-Update-Buzzing-...

[rturnr3434234]

Seems to be an issue with Samsung!

Seems to be a different issue... sorry, how can I delete these comments?